CONCORD, N.C. — Concord, Kannapolis, Harrisburg and Landis are moving to Level 1, voluntary water conservation, effective Nov. 3, 2026. The change eases restrictions that have been in place for the past 24 weeks.
The four governments said drought conditions have improved across the region. They credited residents for cutting back on water use during that time.
The water supply has not fully returned to normal, though. Customers are still encouraged to reduce unnecessary use. Suggested steps include watering lawns and plants in the early morning or evening, fixing dripping faucets and running toilets, taking shorter showers, and running washing machines and dishwashers only with full loads. Residents are also asked to turn off the tap while brushing teeth or shaving, check irrigation systems, and use commercial car washes that recycle water instead of washing vehicles at home.
The move follows an announcement on Nov. 2 by the Catawba-Wateree Drought Management Advisory Group, which declared voluntary conservation under Stage 1 of the Low Inflow Protocol. That is the regional drought plan for water users in the Catawba River basin. Concord and Kannapolis draw water from the basin under an Inter Basin Transfer agreement, so they must take matching steps. The same applies to Harrisburg and Landis, which are served by their systems.
For questions, call Concord Customer Care at 704-920-5555 or Kannapolis Customer Care at 704-920-4444. Harrisburg residents can call 704-455-5614, and Landis residents can call 704-857-2411.
