KANNAPOLIS, N.C. — Water customers in Concord, Kannapolis, Harrisburg and Landis move to Level 1, voluntary water conservation, on Nov. 3, 2026. The change eases the stricter drought rules that residents have followed for the past 24 weeks.
The four communities acted after drought conditions improved across the region. The Catawba-Wateree Drought Management Advisory Group announced voluntary conservation, known as Low Inflow Protocol Level 1, on Nov. 2.
Officials say the water supply has not fully returned to normal. Customers are asked to keep cutting unnecessary use. Suggested steps include watering lawns early in the morning or in the evening, fixing dripping faucets and running toilets, and taking shorter showers. Residents can also run the washing machine and dishwasher only with full loads, turn off the tap while brushing teeth or shaving, and check irrigation systems for proper settings. The release also encourages using commercial car washes that recycle water and limiting car washing at home.
Concord and Kannapolis hold an Inter Basin Transfer agreement to draw water from the Catawba River basin. That agreement requires them to take measures matching the regional drought plan. The same applies to towns served by their systems, including Harrisburg and Landis.
Customers with questions can call Concord Customer Care at 704-920-5555 or Kannapolis Customer Care at 704-920-4444. Harrisburg residents can call 704-455-5614, and Landis residents can call 704-857-2411.
